Can I change or return the order once received?

We are proud to offer item exchange and return if the customer is not satisfied with the product. The customer should inform us by Email or Whatsapp in maximum 48 hours after receiving the order. Delivery cost will be handled by the customer. Item should be in a good condition with it's packaging, incase of return back the item, refund will be transferred to customer bank account in 7 working days once we receive and check the item condition.

My item got damaged after only one use, what is the process?

We are sorry about this. All of our products are authentic and certified by their manufacturer. However, tell us more about your unpleasant experience and we’ll address the case, but we do not return nor exchange damaged items which been used several times or misused.